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  1. Franchise Utilities Serving Plano

     


    Franchise Utilities, a division of Policy and Government Relations, is committed to providing excellent service to Plano residents. We act as a liaison between citizens and utility providers, where State and Federal Law allow. 
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  1. cable wires

    Cable TV/Internet/Telephone


    View frequently asked questions about cable TV, internet and telephone services in Plano.

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  1. light bulbs

    Electric


    View frequently asked questions about electric service in Plano.

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  1. gas stove burner

    Gas


    Find answers to frequently asked questions about gas utility providers in Plano.

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  1. Plano - City of Excellence
  1. Plano Municipal Center
    1520 K Avenue
    Plano, TX 75074

    City Hours: Monday - Friday, 8 a.m. - 5 p.m.
    Main Telephone: 972-941-7000
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Frequently Asked Questions

  1. I have a question about my water bill, who should I call?
  2. What is my trash/recycling/bulky waste collection day?
  3. My trash/recycling cart has a crack or a missing wheel. What should I do?
  4. How do I schedule a Household Chemical Collection?
  5. What days of the month and times of day can I currently water my lawn?
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