WaterSense Approved, High Efficiency Toilets (HET’s) 

• All purchases must be made after March 1, 2010.
• Participants must currently have a City of Plano water utility account in good standing for the property where installation of qualifying item occurred.

  

• Eligibility is limited to residential homes only; commercial buildings are not eligible.
• To meet eligibility guidelines, items mus be purchased from a retailer located within the City of Plano.
• The City of Plano reserves the right to terminate or modify the water conservation rebate program at any time.
• Only new, qualifying high efficiency models of toilets (HET) will be eligible for utility credit.
• New high efficiency qualifying toilet (0.8 - 1.6 gallons per flush) must replace a low efficiency toilet (approximately 3-7 gallons per flush).  The old, low efficiency toilet must have been installed prior to 1992.
• To qualify, new toilet must be a WaterSense approved HET.
• A list of qualifying WaterSense approved HETs can be found online at http://www.epa.gov/watersense/products/toilets.html

• Resident must first purchase qualified toilet from local retailer.
• Resident can then download the application form or pick one up between 9 a.m. - 4 p.m. at 4200 W. Plano Parkway, Plano, TX  75093.
• Resident must supply the application form, receipt of purchase of toilet, and certification of installation (i.e. invoice from licensed plumber who installed the toilet, picture of newly installed HET, etc.) within 30 days of installation or no longer than 120 days from date of purchase.
• Residents may dispose of old toilets by setting them out on the designated bulky waste collection day for their address. For information on what day bulky waste is collected for specific areas, view map or call (972) 769-4150.
• Completed application and supporting docuemtns must be received by the City of Plano within 120 days of purchase of eligible water conserving item.
• Utility credits will be processed in the order they are received on a first-come, first-served basis.
• The City issues a credit on resident's utility bill within 30 days of receipt of application.  Currently, credits being offered for HETs are:

  $100 credit for 1st toilet

  $75 credit for 2nd toilet

  $50 credit for 3rd toilet

Resident will complete application form and send to City of Plano for processing credit at: 
Water Education Program: 4200 W. Plano Parkway, Plano, TX  75093

Rain/Freeze Sensor

• New irrigation systems are not eligible for this program.
• Irrigation system must not already have a rain and freeze sensor device installed.
• Only new, qualifying models of rain and freeze sensors will be eligible for rebate.  Click here for a list of approved sensors.
• The City of Plano does not require an irrigation permit to retrofit an irrigation system for a rain and freeze sensor.

• Resident must select, purchase, and install rain/freeze sensor from qualifying list.

• Rain/Freeze Sensor Application

• Resident must mail in rebate application, proof of purchase, and proof of installation no later than 120 days from date of purchase. If sensor is not installed by a professional irrigation contractor, resident must submit photographic proof of installation.

• Resident will send completed application to City of Plano for processing rebate credit at:
  Water Conservation Rebate Program:  4200 W. Plano Parkway, Plano, TX  75093
• The City of Plano will issue a $50 water utility credit to resident's water utilities account.
• If required documentation has not been provided or if proof of installation cannot be determined, rebate will be denied.

• The City of Plano will issue a $25 water utility credit for up to two rain barrel installations per household.
• Resident must provide proof of purchase or proof of enrollment in Rain Barrel-making Workshop offered through City of Plano or Texas AgriLife.
• Must provide proof of installation in the form of invoice from installer or photograph of installed rain barrel at residence.

• Rain Barrel Rebate Application

• Completed applications must be received by the City of Plano within 120 days of purchase of rain barrel or within 120 days of rain barrel workshop attendance.
• If required documentation has not been provided or if proof of installation cannot be determined, rebate will be denied.
• Applications should be sent to:
  Water Conservation Rebate Program: 4200 W. Plano Parkwy, Plano, TX 75093.