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Complaints

All animal complaints are run through the City of Plano Health Department Animal Services Division. To lodge a complaint, please call 972-769-4360 to speak with an officer. We need the exact physical address of the animal complaint. The complaint is then assigned to a field officer who will investigate the complaint and respond within 48 hours. Complaints range from animal cruelty due to a lack of proper food/water/shelter to a nuisance by noise from barking. It is also every citizens right to go to the Municipal Court and lodge a complaint there. Since the Animal Services Division can only act as an information service for complaints, some resolution may be obtained through the Court instead.

Click here to read the Plano Animal Services Barking Nuisance Brochure (PDF)

Services

Adoptable Animals

Animal Bites to Humans

Low Cost Vaccinations

The Mission of the City of Plano Animal Services Division is to promote and protect the health, safety and welfare of animals and people in Plano, TX.

Plano Animal Services
4028 West Plano Parkway, Plano, TX 75093
(972) 769-4360
The City of Plano Animal Shelter Hours
Tuesday-Friday 9:00-5:30
Saturday 10:00-4:00
Closed Sundays and Mondays

We are please to announce that the new year will also bring us new changes!
As of January 7, 2008 the shelter hours and days closed will be changed to the following:

Mondays Closed
Tuesday thru Friday 9:00am to 6:00pm
Saturday 10:00am to 4:00pm
Sundays 10:00am to 4:00pm