| NEW CONNECT FEE |
| This is a one-time charge for initiating new service. |
| Service Connect | $15.00 |
| Same Day Service | $20.00 |
| After Hours Service
Weekdays 4:45-10 p.m.
Weekends & Holidays 8 a.m.-10 p.m.
Service provided 10 p.m.-8 a.m. |
$25.00
$50.00
|
|
| TEMPORARY SERVICE |
| Normally used by landlords to make a house ready for occupancy. This service is for a maximum of 20 days and 1,000 gallons of water. Water use over 1,000 gallons results in an additional charge. | $53.99 |
| Same Day Temporary Service | $58.99 |
|
| METER TEST FEE |
| 1 inch meter | $35.00 |
| 2 inch meter | $75.00 |
| 3 inch or larger meter | $250.00 minimum |
| If you think your meter is measuring your water usage inaccurately, we will test it for you for a fee, payable in advance of scheduling the test. If the results of the test indicate that the meter is inaccurate, outside the industry standards, the fee will be refunded. |
|
| MISSED APPOINTMENT FEE |
There is a charge if we dispatched a service representative to perform a service for you and you are a "no show."
Return trip - next day service
Return trip - same day service |
$15.00
$20.00
|
|
| NON-EMERGENCY TRIP FEE |
Most often this is for turning water off so that customers can make plumbing repairs.
Same day service, during working hours |
$20.00
|
|
|
|
| CUT-OFF FEES* |
| These fees are charged if service is terminated for non-payment. |
| Delinquent Fee
(This fee also applies should additional time be given to pay a delinquent account.) | $15.00 |
Re-connect Fee
During working hours 8:00 a.m. - 4:45 p.m.
Afterhours on weekdays 4:45 - 10:00 p.m.
Weekends & Holidays 8:00 a.m. - 10:00p.m.
Service provided 10:00 p.m. - 8:00 a.m.
*In addition, at least a minimum supplemental deposit of $10 or reinstatement of full deposit is also required.
|
$20.00
$25.00
$50.00
|
|
| NSF CHECK CHARGE |
| Returned check charge
*In addition, cut-off fees apply if service is terminated. | $25.00* |