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State law requires that your electricity cannot be disconnected for non-payment during periods of extreme hot or cold weather for your area.*  In any other situation, you must make payment arrangements with your Retail Electric Provider to pay your bill.  If you fail to make such arrangements and do not pay your bill, your service can be disconnected.  If you receive service from TXU Energy, you have 10 days from when the disconnection notice was issued to make payment arrangements or pay the amount due.** If you receive a non-payment disconnection notice from a Competitive Retail Electric Provider (Reliant, First Choice, Direct Energy, Gexa, etc.), you have 10 days from when the notice was issued to make payment arrangements.  If you do not pay your bill or make arrangements within the notification period, your service will be switched to TXU Energy.  In this situation, you may have to pay a two-month deposit and any past due bills (if any) owed to TXU Energy. * Extreme weather is when the previous day’s highest temperature did not exceed 32 degrees and the temperature is predicted to remain at or below that level for the next 24 hours anywhere in the county according to the National Weather Service OR the National Weather Service issues a heat advisory for your county or when such advisory has been issued on any one of the preceding two calendar days in your county. ** The 10 day notice period begins when the notice was issued by TXU Energy or the competitive electric provider, NOT when you receive the notice.