| Telephone service in Plano is served by two incumbent phone companies: Verizon and SBC. Since telephone companies have been deregulated, you have the ability to choose your service from more than 20 competitive telephone companies. In addition, Comcast offers digital phone service to its residential customers.
Competitive phone companies usually utilize an incumbent’s phone lines. When you subscribe to a competitive phone company and are having a service problem, you cannot call the incumbent phone company. By law, they are not allowed to talk someone who is not their customer. You will need to contact your competitive phone company for assistance.
|