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Verizon FIOS is expanding service in Plano, and will eventually serve all citizens. Verizon FIOS Website: http://www22.verizon.com/content/ConsumerFios?promotion_code=&variant = AT&T U-Verse currently serves citizens in their service area. AT&T U-Verse Website: https://uverse1.att.com/launchAMSS.do Time-Warner provides service to citizens throughout Plano. Time-Warner Website: http://www.timewarnercable.com/corporate/products/digitalcable/default.html In addition, you can find additional information at the FCC website . Complaints can also be filed at the FCC by calling 1-888-225-5322 or by going to their website at http://www.fcc.gov/cgb/complaints.html .