Mission Statement

 The City of Plano Department of Emergency Management (DEM) serves the citizens of Plano by directing and coordinating emergency management and homeland security programs to prevent / mitigate, prepare for, respond to, and recover from emergencies and disasters. 

 Program Vision

 The City of Plano DEM shall continue to develop and maintain a leading edge, all-hazards emergency management and homeland security program that encompasses all organizations in the public and private sectors.  This will include citizens; government agencies at the city, county, regional, state, and federal levels; school boards; businesses (small and corporate), faith-based; and volunteer agencies.  The program will coordinate the comprehensive community planning, training, and exercises needed to ensure maximum efficiency and benefit from hazard prevention / mitigation, preparedness, response, and recovery in order to protect lives and property in the City of Plano.  The program will be professional, responsive, and shall strive to serve as a model municipal Emergency Management  agency. 

City of Plano
Emergency Operations Center
4125 West Parker Road
Plano, TX 75093
Phone: 972-769-4824
FAX: 972-769-4869
dhs@plano.gov