Q. Why does a left turn arrow come on even when there is no traffic turning left?
A. The in-pavement vehicle sensors can fail; and when this happens, the sensors fail in the "constant call" mode causing the left turn arrow to come on with or without the presence of traffic.
Q. How do I get a school zone?
A. Requests for school zones are made through the principal of the school for which the zone would be established. The principal, if he or she is in agreement with the request, then forwards the request to Plano Independent School District Administration. Plano Independent School District Administration, if in agreement, forwards the request to the City Transportation Engineering Division. The Transportation Engineering Division, if in agreement with the request, prepares an ordinance for City Council approval. After approval by City Council, a work order will be issued to the Public Works Department for installation.
Q. What are the procedures for evaluation and installation of traffic calming devices for Collector and Residential streets?
A . Contact City Transportation Engineering staff at 972-941-7151. A booklet with more detailed information about Safe Streets Program (SSP) can be mailed on request.
Q. To report problems with the following:
a) Malfunctioning signals (example - light stuck or flashing light during daylight)
b) Signs (example – knocked down)
c) Pavement markings (example - cannot read ground markings)
A. Please call the Public Works Department
Maintenance/Operations
(972-769-4140, 8 AM – 5 PM, Monday – Friday)
After 5 PM or Weekends: 972-727-1623
Q. There is a problem related to a DART bus route or stop.
A . Please call DART at 214-979-1111.
Q. There is a problem related to a DART train gate.
A. Please call DART at 214-928-6000.
Q. How can a citizen participate in DART bus/rail service planning or make contact with DART board representatives?
A. DART staff sponsors a series of public meeting on service planning revisions one to two times per year. The meetings are announced in the newspaper, and on the DART web site ( www.dart.org ). Plano's DART board representative is Mr. Robert Pope. He can be reached through the DART board office at 214-749-3256.
If you need additional assistance regarding DART, contact City Transportation Engineering staff at 972-941-7151. City Transportation Engineering staff will assist in facilitating a response from DART.
Red Light Cameras: Click Here for Answers to Frequently Asked Questions
To ask a question about red light cameras: Contact Lt. Jeff Wise at jeffwi@plano.gov
To review Chapter 12 of the City of Plano Code of City Ordinances follow the link:
http://www.municode.com/services/mcsgateway.asp?sid=43&pid=10327