The
Plano Fire Department has received Accredited Agency status with the Commission
on Fire Accreditation International (CFAI) for meeting the criteria established
through the CFAI’s voluntary self-assessment and accreditation program.
The Plano Fire Department is one of 44 agencies that have achieved
Accredited Agency status with the CFAI. Plano
is the only Fire Department in Texas to achieve accreditation in both fire and
emergency medical services (EMS). Plano
is the only ISO Class 1, fire accredited and EMS accredited Fire Department in
the United States.
The
Commission on Fire Accreditation International is dedicated to assisting the
fire and emergency service agencies throughout the world in achieving excellence
through self-assessment and accreditation in order to provide continuous quality
improvement and the enhancement of service delivery to their communities.
The CFAI process is voluntary, and provides an agency with an improvement
model to assess their service delivery and performance internally and then work
with a team of peers from other agencies to evaluate the completed
self-assessment.
Chief
William Peterson stated that the Fire Department’s achievement of accredited
status “demonstrates the commitment of the Fire Department to provide the
highest quality of service to our community.
We have also been able to use the CFAI’s process to help us benchmark
our services against other departments across the country to ensure better
products and services.”