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Unfortunately, many medical emergency calls are treated without knowledge of the patient’s medical history. The File of Life packet enables the Plano Fire Department personnel to obtain a quick and accurate medical history when a patient or family member is unable to offer one. The File of Life is a red plastic magnetic file folder that attaches to your refrigerator. The file contains vitally important information about you so that emergency medical professionals have quick access to your basic medical information along with physician information and emergency contacts. File of Life packets are available at all Plano fire stations or you can have one sent to your home by calling 972-941-7421.