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Statistical Information


Activity in the Plano Public Safety Communications Department can vary widely.  At times the Center is quiet, with an almost eerie silence.  However, more often than not, the Center is a beehive of activity; a controlled chaos, of phones ringing, printers printing, dispatchers and calltakers talking, and emergency alarms sounding.  Through even the busiest times, Communications Specialists process a steady stream of calls and requests for police/fire services.  Here are some interesting statistics about the volume of calls processed.



CURRENT YEAR - 2006

January 2005

9-1-1 Calls Received:  167,337

Non-Emergency Calls Received:  261,475

Police / Fire / EMS Calls Dispatched:  189,703