Verizon FIOS is expanding service in Plano, and will eventually serve all citizens.
Time-Warner provides service to citizens throughout Plano.
Time-Warner Website:
In addition, you can find additional information at the FCC website http://www.fcc.gov/cgb/consumers.html. Complaints can also be filed at the FCC by calling 1-888-225-5322 or by going to their website at http://www.fcc.gov/cgb/complaints.html .