How can I register for a recreation course/program?
There are multiple ways to register:
You may walk-in to any recreation center during their operating hours and staff will assist you.
You may use Leisure OnLine Self-Service registration, which has two options. You will need a Family Account PIN and Individual ID Numbers for each person on your account. (these may be established by contacting any recreation center in advance of your registration)
Leisure OnLine Touch-Tone - call 972-424-9278 and follow the voice instructions
Leisure OnLine Internet - Choose Leisure OnLine from our home page to get started
Leisure OnLine transactions require payment by credit card.
Can I register for a course over the Internet?
Leisure OnLine registration is available. Choose Leisure OnLine from our home page to get started.
Do I need to reserve a pavilion to have a picnic?
Most of the pavilions and shade shelters in the park system are available only on a first-come, first-served basis. The Parks and Recreation Department does accept reservations for ten (10) of the larger pavilions - Arbor Hills Nature Preserve, Bob Woodruff Park-North, Bob Woodruff Park-South, Haggard Park, Harrington Park, Hoblitzelle Park, Preston Meadow Park, Russell Creek Park, Shawnee Park, and Willowcreek Park. Reservations require a non-refundable reservation fee of $25 and a $75 deposit to be paid at the time of the reservation.
Please contact the Parks and Recreation Administrative Office at 972-941-7250 to make your reservation. Reservations are accepted up to one year in advance.
Can I rent a pool for a private party?
Yes, rentals are available at Oak Point Center and the Plano Aquatic Center. A small variety of options are available. Please call the Parks and Recreation Administrative Office at 972-941-7250 for complete details. Click here for more details
Where can I get a map of the trails?
Large, folding maps of the trail system are available for $3 at the Parks and Recreation Administrative Office.
Maps may also be found on our web site in a printable format for your use.
Why are the restrooms closed from November through March?
Restrooms and drinking fountains are winterized and closed through our colder months to prevent damage from freezing weather. With Texas weather, we realize that there occasionally are nice days in late February and early March, but we must protect the last-minute freezes each spring and appreciate your patience and understanding in protecting these assets.
Why do the park's water fountains not work?
Restrooms and drinking fountains are winterized and closed through our colder months to prevent damage from freezing weather. With Texas weather, we realize that there occasionally are nice days in late February and early March, but we must protect the last-minute freezes each spring and appreciate your patience and understanding in protecting these assets.
If the drinking fountains are not working anytime between March and November, please report it to the parks division at 972-941-7263 or via email to parksinfo@plano.gov.
How much does it cost to go swimming?
Click here for details about pools and admission fees.
How much is a recreation center membership?
Annual recreation center memberships are required for the Carpenter Park Recreation Center and Oak Point Center in order to use the facilities. They are not required to participate in courses or programs.
Membership Information
Do I need a membership to take classes?
Recreation Center memberships are not required to participate in courses and programs.
Who do I contact with a park maintenance concern?
All maintenance concerns should be reported to the parks division at 972-941-7263 or via email to parksinfo@plano.gov.
Do you have rooms for rent?
The Parks and Recreation Department utilizes the recreation centers as close to capacity as possible for courses and programs. We do not have any rooms for rent on a regular basis.
We request that you contact the Plano Centre/Plano Station for information on room rentals. You may contact them at 972-422-0296.