How do I file a complaint about an animal issue or irresponsible pet owner or otherwise request service?
To file a complaint or request service, please call (972) 769-4360 to speak with an Animal Services Officer. If an ASO is not available to personally answer your call, please leave a voicemail and your call will be returned as soon as possible. The ASO will need the exact physical address of the complaint, description of the animal (if known), owner’s address (if known), and nature of complaint. The request for service will be assigned to a field ASO who will investigate the complaint and take appropriate action. To learn more about filing complaints, including information about special complaints like nuisance noise issues, please click on the link below.
Visit our Reporting Animal Issues page

Show All Answers

1. Where are you located and what are your hours?
2. How do I file a complaint about an animal issue or irresponsible pet owner or otherwise request service?
3. What pets are available for adoption?
4. What do I need to do if I have lost/found an animal?
5. How do I give up my pet for adoption?
6. Can I surrender my pet to be put to sleep?
7. How do I schedule an appointment to have the animal that I adopted vaccinated against rabies?
8. What do you do about wildlife?
9. A bobcat or coyote was spotted in my neighborhood, what should I do?
10. I found an abandoned baby rabbit/bird/squirrel/other wildlife, what should I do?
11. Are chickens allowed in Plano?
12. Are wildlife a threat to my pets?