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Animal Services Field Hours Monday - Friday 8:00 am - 7:00 pm
Saturday - Sunday 8:00 am - 5:00 pm Only emergency calls will be run after normal field hours
Animal Shelter HoursClosed MondaysTuesday - Friday 9:00 am - 6:00 pmSaturday - Sunday 10:00 am - 4:00pmANIMAL VISITS END 15 MINUTES PRIOR TO CLOSING
All found animals must be reported to Animal Services. Finders can bring the animal to our shelter anytime during our regular shelter hours or they can request that an Animal Services Officer pick the animal up from their residence. If you are willing to care for the animal until the owner can be located, please let us know when you report it. Please be advised that after five (5) days, you are considered the owner of said found animal and will be responsible to abide by all City Ordinances and State Laws, including rabies vaccination and city license requirements.
For more information, visit our Missing or Found Pets page. Missing or Found Pets
Tuesday - Friday 9:00 am - 6:00 pm
All animals that are surrendered by their owner immediately become the property of the City of Plano. While euthanasia is always a last resort, Plano Animal Services can never guarantee adoption for any animal that is surrendered to us and we therefore request that animals only be brought to us when no other housing alternatives are available. For more information about surrendering pets, including fees and other requirements, click on the link below. Visit our Pet Redemption or Surrender page
4028 W. Plano Parkway Plano, TX 75093 Ph: (972) 769-4360
Animal Shelter Hours Closed Monday
Tuesday - Friday 9:00 am - 6:00 pm
Saturday - Sunday*10:00 am - 4:00 pm *We do not provide this service on Saturdays or Sundays unless special circumstances require it.
The owner must sign an a euthanasia request form pay a $25.00 fee to perform this service. We request that residents bring their animal to the shelter but exceptions can be made for elderly and/or handicapped residents or special circumstances.
All euthanasia is performed by lethal injection and the remains are then cremated. Owners may not be present when the euthanasia is performed and no private cremations are offered. If the owner wants a private cremation or for remains to be returned to them, they must make arrangements with one of the local private crematories and let us know which company will be coming to pick the remains up at the time the animal is brought to the shelter. More information, as well as links to companies who provide private cremations, can be found on our Euthanasia & Cremation Services page. Visit the Euthanasia & Cremation Services page.
For low cost vaccination and sterilization services available to all pet owners, please visit our low cost services page. You do not have to adopt the animal from our shelter or even be a Plano resident to take advantage of these services. Visit our low cost services page.
Some simple advice from Jim Dunlap & Tammy Welch of the Plano ISD's Living Materials Center:Do's • Do keep small dogs and cats inside at night. • Do keep the covers secured on your trash receptacles. • Do keep your dog and cat on a leash (as required by city ordinance). • Do report the coyote/bobcat sighting to the DFW Wildlife Coalition (972-234-9453). • Do try to consider that they were here first.
Don’ts • Do not feed your pets on the back porch or leave food out overnight. • Do not walk your small dog in wooded areas. • Do not approach, chase, make noises at, throw rocks at or otherwise taunt a coyote or bobcat. • Do not approach any wild animal that appears trapped, injured, or sick. Contact Animal Services immediately at (972) 769-4360. • Do not ever try to touch a coyote, bobcat, or any other wild animal.
Anyone interested in possessing chickens or other livestock should visit the Planning Department's page to see the requirements for properties to be designated “Agricultural” and view a comprehensive zoning map to determine their property's current zoning.
1. Keep your pets at home! All pets, including cats, are required to be physically confined to their owner’s property at all times. Following this law will greatly reduce the likelihood that a pet will come in contact with a wild animal. If they don’t have contact with wildlife, they can’t be hurt by them, but wildlife are actually not the biggest threat to at-large pets. In a study published in the Wildlife Society Bulletin, free-roaming cats were more likely to be injured or killed by car collisions, diseases (mainly from other cats), fights with other at-large pets, poisons (antifreeze, rat bait, etc.), complications of uncontrolled breeding, or cruelty inflicted by humans than they were to be preyed upon by wildlife.
2. Keep your pet's vaccines current! Preventative vaccines are available for many of the most common diseases that pets can get from wildlife and other at-large pets. Animal Services highly recommends that your pet be examined at least once a year by your veterinarian and that you always follow their advice regarding preventative vaccines and medications for common dog and cat diseases and parasites. State law and city ordinance require all pets have a current rabies vaccination at all times and failure to meet this obligation could result in fines to the owner and/or impoundment of the animal. These vaccinations are an important part of keeping your pet healthy and is the first line of defense for your family against certain diseases that are transmissible from animals to people.