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Plano Staff and Programs Win National Recognition


Posted: February 18, 2005

They say when life hands you lemons you should simply smile and make lemonade. When applied to Heather Merchant, that phrase takes a different bent. When life handed her worms, rotting grass and yard debris, she simply smiled and made compost.

As the City’s Compost Marketing and Education Supervisor, Ms. Merchant, has helped Plano become a regional and state leader in compost production and marketing, as well as turning backyard composting into a major component in residential gardening for hundreds.

Her work in planning and promoting the City’s backyard compost demonstration site, building a successful Master Composter Program, development of the innovative and enjoyable Environmental Discovery Gardens and Children’s Discovery Gardens has garnered national attention.

Officials from the United States Composting Council recently named Ms. Merchant as the recipient of the H. Clark Gregory Award for Outstanding Grassroots Efforts to Promote Composting.

In citing the award, the Composting Council advised the City’s compost education has produced a program that benefits not only the City, but seeks to serve as a role model for others. “The program has benefited from a carefully thought-out and implemented approach to reaching its targeted audiences and from the consistent, dedicated guidance of Heather Merchant over the years,” they stated. “It is comprehensive in scope, innovative in its approach, offers consistently high quality programs, uses evaluative tracking measures and regularly establishes partnerships.”

One of a handful of municipalities in the state to operate a municipal compost site, Plano was a leader in diversion of residential yard trimmings from the landfill, processing them into various compost, soil enhancement and mulch products, marketed under the label “Plano Pure.” This past year 19,636 tons of residential yard trimmings were collected through the City’s weekly residential collection program, saving valuable landfill space.

In 2004 the City finalized an agreement with the North Texas Municipal Water District (NTMWD) to serve as regional contractor for District member cities. Plano Pure products are currently sold through several retail outlets, as well as through the City’s retail distribution center at the NTMWD Custer Road facility.

Plano’s Environmental Discovery Gardens, located adjacent the City’s Parkway Service Center, 4120 West Plano Parkway, offers self-guided exhibits featuring various backyard compost methods and native plant and organic gardening practices. The adjacent children’s garden features interactive games and exhibits, including a butterfly garden. Facilitated by Ms. Merchant, an enthusiastic staff and energetic, environmentally dedicated volunteers, the Gardens is the site for many educational presentations and public events throughout the year, including the annual Kids in the Garden Fallfest and Texas SmartScape Showcase,

Free Master Composter training is offered throughout the year, as well as Compost 101 classes, YardWise principles and other educational offerings.

Ms. Merchant continues to expand the vision of composting and marketing in the City of Plano through ongoing marketing expansion, new educational programs, environmental camps and increased volunteer involvement in programming. In addition to the H. Clark Gregory Award, Ms. Merchant was also named the City of Plano 2004 Volunteers in Plano Supervisor of the Year.

This past year the City’s compost marketing program received the 2004 Solid Waste Association of North America Silver Excellence Award as well as the Texas Municipal League Excellence Award. Also, the National Gardening Association bestowed their 2004 Youth Garden Award to the City in recognition of children garden programs with an emphasis on environmental education and awareness.