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Plano Fire Department Offers Free File of Life Packets


Plano Fire Department Offers Free File of Life Packets/Encourages ICE Usage
Posted:  December 20, 2006

During calendar year 2005 the Plano Fire-Rescue Department responded to a total of 17,515 calls for service and maintained an average response time of 5 minutes and 11 seconds for Fire calls and 5 minutes and 21 seconds on Emergency Medical Services calls.

Unfortunately, many medical emergency calls are treated without the knowledge of the patient’s medical history, with the skill and education of Plano Fire Department personnel becoming even more important for a successful resolution.

Now, the Department is offering free File of Life packets to enable Plano Fire Department personnel, or other emergency responders, to obtain a quick and accurate medical history when a patient or family member is unable to offer one. 

The File of Life is a red plastic magnetic file folder that attaches to your refrigerator.  It contains vitally important information about you or a loved one, so that emergency medical professionals have quick access to your basic medical information, along with physician information and emergency contacts.

Packets are available at all Plano fire stations or you can have one sent to your home by calling 972-941-7421.

Plano Fire also supports the use of “ICE,” an acronym for “in case of emergency,” now turning into a standard phone address item on millions of cell phones.

Cell users simply add “ICE” in their mobile address book, followed by the name and number of the person(s) they would contact in an emergency.

It’s fast and simple.  In your mobile phone address book simply type the acronym “ICE” followed by the contact name and their number (for example, ICE – Harrison Ford, 333-222-1111.)  You can prioritize your contacts by listing them as ICE1, ICE2, etc.  Be sure you tell your ICE contact that you have nominated them to be an emergency contact for you.  

While emergency care continues to be the Department’s first priority, ICE is an added resource emergency responders and law enforcement can use to contact a patient’s next of kin or emergency contact in cases where the patient may be unconscious or unable to communicate.

Besides the convenience to users themselves, with an estimated 80% of the population now using cell phones, there is no simpler way of letting emergency services locate an emergency contact after aid has been rendered.  So popular is the concept a move is already underway to make this a standard feature in the manufacture of cell phones.