Inspect residential, commercial and industrial districts for compliance with city code and zoning ordinances, and to assist in the education of residents and business owners in code and ordinance matters.
Property Standards Substandard Structure Districts Map
Property Standards Rental Inspection Districts Map
Community Program
Property Standards proudly participates in the Love Where You Live program. This program empowers communities by demonstrating that acts of kindness bring people together, thus strengthening the community. Click here for more information.
Register a Complaint
There are several ways you may register a complaint with our department.
Online - The citizen service request system is an online data base that will log your complaint with the department. The complaint is then processed accordingly. Click here to begin.
Phone - Call (972) 941-7124 to connect to our specially trained customer service representatives who are ready to help you with your requests.
E-Mail - All e-mail complaints should be forwarded to Administrative Assistant staff at psdsupport@plano.gov. The e-mail should include the address of the property in question and a brief description of the concern or type of violation. Please note if you would like feedback in reference to the matter.
Walk Ins & Mail -
You may also register a complaint via mail or by simply walking into and speaking with a representative of our department at one of the following locations:
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Plano Municipal Center |
Joint Use Facility |
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- Street address:
- 1520 Avenue K, Suite 200
- Plano, TX 75074
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- Mailing address:
- Property Standards Department
- P.O. Box 860358
- Plano, TX 75086-06358
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- Street address:
- 7501A Independence Pkwy
- Plano, TX 75025
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- Mailing address:
- Property Standards Department - JUF
- P.O. Box 860358
- Plano, TX 75086-06358
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