Show All Answers

1. Where is the Animal Shelter located?
2. What are the hours for Animal Services?
3. What are the hours for the Animal Shelter?
4. How do I file a complaint about an animal issue or irresponsible pet owner?
5. What do I need to include in an Animal Services complaint?
6. What pets are available for adoption at the Plano Animal Shelter?
7. Can the Animal Shelter hold animals for potential adopters?
8. What do I need to do if I have lost a pet?
9. What do I need to do if I have found an animal?
10. What happens if I care for a found animal until the owner can be located?
11. How do I give my pet up for adoption?
12. What happens after I give my pet up for adoption?
13. Can I surrender my pet to be put to sleep?
14. What do I need to do when I surrender my pet to be put to sleep?
15. What happens after I have surrendered my pet to be put to sleep?
16. How do I schedule an appointment to have the animal that I adopted vaccinated against rabies?
17. What does Animal Services do about wildlife disturbances?
18. A bobcat or coyote was spotted in my neighborhood, what should I do?
19. What can I do to prevent damage or injury from coyotes or bobcats in my neighborhood?
20. What things should I avoid to prevent damage by a coyote or bobcat in my neighborhood?
21. Who do I contact if I see a sick or injured coyote or bobcat?
22. What should I do if I found an abandoned baby rabbit/bird/squirrel/other wildlife?
23. Are chickens allowed in Plano?
24. Are wildlife a threat to my pets?
25. What can I do to protect my pet from injury by wildlife?
26. What is the greatest threat to free-roaming cats?
27. What is the law regarding pet rabies vaccinations?

Show All Answers

1. Do I need to contact the program administrator before I apply for the Plano BEST Neighborhoods?
2. Is BEST Neighborhoods program only for mandatory Homeowners Associations?
3. How do we check if our neighborhood group is registered with the City?
4. How does our neighborhood group update our contact information with the City?
5. What is the time frame for our neighborhood group to complete the work for BEST Neighborhoods?
6. What is considered a small scale project for BEST Neighborhoods?
7. What is considered a large scale project for BEST Neighborhoods?
8. Does my neighborhood group receive the grant money for BEST Neighborhoods upfront?
9. When does my neighborhood group receive the grant money for BEST Neighborhoods?
10. How can our neighborhood group take advantage of BEST Neighborhoods if we do not have a surplus of funds?

Show All Answers

1. What is the City of Plano's total operating budget?
2. How can I learn more about the City of Plano's budget and finance process?
3. What is the City of Plano's total General Fund Budget?
4. What is the City of Plano's current Ad Valorem tax rate broken down by funds?
5. What is Ad Valorem?
6. What is the Sales Tax rate in Plano?
7. What portion of the Sales Tax does the City of Plano receive?
8. What is an Operating Budget?
9. Is an Annual Operating Budget required by law?
10. How is the Community Investment Program (CIP) developed and financed?
11. What are General Obligation Bonds?
12. What does the City of Plano use General Obligation Bonds for?
13. What is an Enterprise Fund?
14. What is an Internal Service Fund?
15. What is Capital Outlay?
16. What criteria does a Capital Outlay have to meet?
17. What is a Fiscal Year?
18. What is the City of Plano's fiscal year?
19. Where can I get a copy of the City of Plano's budget?

Show All Answers

1. What is the purpose of a building permit?
2. Why is a building permit necessary?
3. What is the value of a building permit?
4. How do I know if I need a building permit?
5. What projects typically require a building and/or zoning permit?
6. When is a building permit not required?
7. What does a building permit cost?
8. How does the City of Plano ensure building permits are being used when required?
9. How do I know who has an approved building permit?
10. Who is responsible for ensuring building code compliance on a project?
11. Who is responsible for ensuring building code compliance if there is no contractor?
12. How long does it take to get a building permit?
13. Is there a time limit or expiration date on building permits?
14. What is the difference between a setback and a utility easement?
15. What are the City of Plano’s rules regarding prefabricated metal sheds and carports?
16. What should I look for in a contractor?
17. Which contractors must be licensed?
18. Should I take the building permit out for the contractor?
19. Will the City of Plano inspect my home and tell me what is wrong if I am having problems such as rippling, roof leaking, foundation cracking?
20. Before I start digging, what do I need to do?

Show All Answers

1. Who in the City of Plano can I contact for minor home repairs?
2. What programs in the City of Plano are offered for major home repairs?
3. Who in the City of Plano do I contact to complete court-ordered community services?
4. Where in the City of Plano can I get rent/utility assistance?
5. Is there a fee to attend the First Time Homebuyer Class?
6. Can I use your down payment assistance program if I am buying in the Plano School District but not in the city limits of Plano?

Show All Answers

1. Why does the City of Plano Utility Payment site not work in my browser?
2. What can I do if my browser does not support the City of Plano Utility Payment site?
3. How do I register to use online utility services?
4. How do I change my Internet registration information?
5. How do I change my Internet account recurring credit card information?
6. Where is the Plano Water/Utility Services Department located?
7. What are the Utility Service Department's hours of operation?
8. Does the Utility Services department offer services via the Internet?
9. Does the Utility Services department have a drive in window?
10. Does Utility Services have a night drop?
11. Does Utility Services accept credit cards?
12. Does Utility Service offer payment by bank draft?
13. What do I need to start new Utility service?
14. Is my account information confidential?
15. Does everyone need to pay a deposit to start new utility service?
16. Is my utility payment posted to my account on the same day it is received?
17. Is my water meter read each month?
18. Why is the charge for sewer sometimes higher than the charge for water?
19. How does Utility Service calculate the charges that appear on the bill?
20. Why do I have a blue tag on my door?
21. Where does the City of Plano's water come from?
22. Why does my water taste/smell bad?
23. Does the City of Plano give credit for water leaks?
24. If my trash container is lost or stolen how do I get another one?
25. Will the sewer charge be affected when filling a swimming pool?
26. How do I sign up for Utility Service eBill?
27. Why do I have to provide a lease agreement or landlord's rental letter for residential rental properties?
28. Can I pay my water/utility bills somewhere other than the Utility Services Department?

Show All Answers

1. Is it illegal to pick workers up from the sidewalk or at 7-Eleven?
2. How/who do I pay when I hire a Laborer?
3. Is there a minimum or maximum amount of work hours for the Laborers?
4. Does the City of Plano perform background checks on the Laborers?
5. Do Laborers have transportation to the job site or for use on the job site?
6. Are the Laborers bonded or do they have health insurance?
7. Where are Laborers dropped off, if the work is completed after the Center closes?
8. As a Laborer, what do I do if the Contractor does not pay me?
9. As a Laborer, can I work multiple jobs a day from the Day Labor Center?
10. Are there Day Labor Centers outside of Plano?

Show All Answers

1. What is the difference between a severe weather watch and a warning?
2. What should I do during a severe weather watch or warning?
3. Does the City of Plano have public storm shelters?
4. What are the Outdoor Warning System sirens for?
5. What should I do when I hear the Outdoor Warning Sirens?

Show All Answers

1. What are Plano's current road construction projects?
2. Why does a left turn arrow come on even when there is no traffic turning left?
3. How do Single Point Urban Interchanges (SPUI) compare to traditional interchange designs?
4. How do I get a school zone installed in Plano?
5. How do I report malfunctioning signals, downed signage or faded pavement markings in Plano?
6. Who should I call to report a problem with a DART bus route, bus stop or train gate?
7. How can a resident participate in DART bus/rail service planning or make contact with DART board representatives?
8. Where can I get more information on the red light camera program in Plano?
9. Where can I find summary information on the ordinances governing motor vehicles and traffic in the City of Plano?

Show All Answers

1. What is the City of Plano doing to prevent the spread of illnesses caused by mosquitoes?
2. What can I do to help prevent the spread of illnesses caused by mosquitoes?
3. What is a vector?
4. What is the West Nile Virus?
5. What are the symptoms of West Nile Virus?
6. How does West Nile Virus spread?
7. What should I do if I find a dead bird in my yard?
8. Beside birds, what other animals can be infected with West Nile Virus?
9. Where can I get shots or immunizations in Plano?
10. What is Zika Virus?
11. What are the symptoms of Zika Virus?
12. How is the Zika Virus spread?
13. Is the Zika Virus in Texas?
14. Where can I find information on the Zika Virus and pregnancy?
15. Is the City of Plano going to spray for Zika?
16. What is Plano's response if we have a positive Zika case?
17. What is the difference in response between Zika and West Nile Virus?
18. Are the pesticides used by the City of Plano safe?

Show All Answers

1. When is my trash/recycling/bulky waste collection day in Plano?
2. What should I do if my recycling or trash cart has a bad odor?
3. What do I do if my recycling or trash cart has a crack or broken wheel?
4. What is the monthly refuse fee on my Plano Utility Bill?
5. Where can Plano residents dispose of bulky waste themselves?
6. How do I schedule a Household Chemical Collection?
7. What do I do with old cooking oil?
8. How do I recycle light bulbs or lamps?
9. Where can I recycle Styrofoam in Plano?
10. Where can I recycle wire hangers in Plano?
11. Where can I recycle non-working Christmas lights in Plano?

Show All Answers

1. Where is the City of Plano Accounts Payable department located?
2. What are the hours of the City of Plano Accounts Payable department?
3. How can I learn more about the budget and finance process at the City of Plano?
4. Can I drop off my invoices at the City of Plano?
5. Where can I mail an invoice to the City of Plano?
6. Where can I mail payment to the City of Plano?
7. How can I replace a stale dated or lost check?
8. Can I pick up my check from the City of Plano?
9. What is the status of my payment to the City of Plano?
10. I need information about my 1099.
11. I have a new Tax ID number. Who do I need to inform at the City of Plano?
12. I have a new address. Who do I contact at the City of Plano?
13. Who handles returned checks at the City of Plano?
14. Who are the City of Plano's financial advisers?
15. How does a broker apply to be an approved broker for the City of Plano?
16. How does a citizen purchase City of Plano bonds?
17. Who collects property taxes for the City of Plano?
18. Who do I contact to request a Homestead Exemption for property taxes in Plano?
19. Who collects and handles the City of Plano's revenue?
20. What is the Texas Public Information Act?
21. How do I submit a Public Information Request?
22. What is the City of Plano’s Fiscal Reporting Period?
23. What property is listed on the City of Plano’s Unclaimed Property site?
24. How do I become an approved investment broker for the City of Plano?

Show All Answers

1. What is considered a hotel under the Hotel Tax?
2. Who has to collect hotel taxes?
3. What is the hotel tax rate?
4. What government agency handles hotel taxes?
5. Is there hotel tax on meeting or banquet rooms?
6. Who does not have to pay state and local hotel taxes?
7. Why do some hotels collect tax after a permanent resident gives written notice?
8. Are Texas state agencies and their employees exempt from hotel taxes?
9. Are local government agencies and their employees exempt from hotel taxes?
10. How does a hotel guest claim a hotel tax exemption?
11. What do hotels need to verify a hotel tax exemption?

Show All Answers

1. Why is a fire engine sent when I call for an ambulance?
2. Why does Plano Fire-Rescue charge an ambulance transport fee to tax-paying citizens?
3. Why was my ambulance ride to the hospital so bumpy and uncomfortable?
4. What type of fire extinguisher is best for my home?
5. Can I get my blood pressure checked at the fire station?
6. Where can I purchase biodegradable lawn debris bags?
7. Can I get a break on my insurance by putting a fire sprinkler system in my home?
8. Where can I get a burn permit in Plano?
9. Can I grill on my apartment's balcony or patio?
10. Can I have a chiminea or fire pit in my back yard?
11. Does Plano Fire-Rescue host a Citizens Fire Academy?
12. Does Plano Fire-Rescue host birthday parties at the Plano fire stations?
13. Does Plano Fire-Rescue install or check child car seats at the Plano fire stations?
14. How do I apply for a job with Plano Fire-Rescue?
15. Does Plano Fire-Rescue give out smoke alarms at the Plano fire stations?

Show All Answers

1. Can you buy flood insurance if you are located in a high-flood-risk area?

Show All Answers

1. Who provides Cable TV, Internet and Telephone in the City of Plano?
2. Who regulates Cable TV, Internet, and Telephone companies in Plano?
3. Can the City of Plano help me if I have a problem with my cable/TV/internet bill. ?
4. Who is responsible for damaged utility equipment?
5. How long does it take to repair damaged utility equipment in Plano?
6. Why is there a wire lying across my driveway and down the alley?
7. How long do temporary cables stay unburied in my alley or driveway?

Show All Answers

1. Who provides electricity in the City of Plano?
2. Who regulates the electric companies in Plano?
3. I live in the CoServ Electric service area. Why can’t I choose my billing company, but an Oncor customer can?
4. Can the City of Plano help me if I have a problem with my electric bill?
5. How can I report street light outages or damaged streetlights in Plano?
6. How do I report a power outage in Plano?
7. Who is responsible for damaged utility equipment?
8. How long does it take to repair damaged utility equipment in Plano?
9. Why is there a wire lying across my driveway and down the alley?
10. Where can I report trees growing into the power lines at my home?

Show All Answers

1. Which companies provide natural gas in the City of Plano?
2. Who regulates natural gas in the City of Plano?
3. What do I do if I smell gas?
4. Can the City of Plano help me if I have a problem with my gas bill?
5. Who is responsible for damaged utility equipment in Plano?
6. How long does it take to repair damaged utility equipment in Plano?

Show All Answers

1. When is my trash/recycling/bulky waste collection day in Plano?
2. How do I find out how much a traffic ticket will cost?

Show All Answers

1. How long does the Green Business Certification process take?
2. How long is the Green Business Certification good?
3. What do I do as a customer if I have a question about a Green Business Certified business' practice or operations?
4. Which businesses do the Green Business Certification program currently focus on?

Show All Answers

1. Why is Heritage Preservation important?
2. Why would I want to own a heritage property in Plano?
3. Are there any financial incentives available to owners of designated heritage resources in Plano?
4. How does the tax exemption program work for designated heritage properties?
5. How does owning a heritage resource or property in a district affect me as a property owner?
6. Can I still make changes to my property if it is a heritage property?
7. How do I apply for a Certificate of Appropriateness?
8. Do I need to restore or improve my building because I own a heritage resource?
9. Does Plano help residents apply for a Certificate of Appropriateness?
10. Where is there more information about the City of Plano’s Heritage Preservation Program?

Show All Answers

1. Where is the City of Plano Human Resources office?
2. Why is the Plano job application site showing an error when I enter my employment information?
3. How do I know the status of my City of Plano employment application
4. How do I know if I am qualified for the job posted on the Plano site?
5. Should I turn in a resume with my application?
6. Can I submit my resume instead of completing the job application form?
7. Can I leave anything blank on the job application?
8. Can I apply for multiple job postings at once?
9. Why didn't I receive a confirmation email after my job application?
10. Why didn't I receive a response to the email I sent to PSMail@plano.gov?
11. How long does my job application stay on file?
12. Will I be informed if I did not get the job I interviewed for?
13. Is a drug test required to begin employment with the City of Plano?
14. Do I have to take any skill tests to qualify for a job?
15. Do all City of Plano employees get benefits?
16. Does the City of Plano participate in Social Security?

Show All Answers

1. Who do I call if I have a question about my Plano water bill?
2. When is my trash/recycling/bulky waste collection day in Plano?
3. What do I do if my recycling or trash cart has a crack or broken wheel?
4. How do I schedule a Household Chemical Collection?
5. What are the current Plano water restrictions?
6. How can I report water waste or a water leak at a City of Plano facility?
7. How do I report a neighbor or business watering at the wrong time in Plano?
8. Why does Plano Fire-Rescue charge an ambulance transport fee to tax-paying citizens?
9. Is there a Crime Watch group in my neighborhood?
10. How do I find out how much a traffic ticket will cost?
11. How do I file a police report?

Show All Answers

1. Where can I pay my Plano fine in-person?
2. Where can I mail my Plano fine payment?
3. How can I pay my Plano fine online?
4. How do I get a refund on my bond?
5. What is a Court of Record?
6. Why would a Municipal Court become a Court of Record?
7. How much does it cost to appeal a case from a Court of Record?
8. How do I know if my driver's license is suspended?
9. Can you tell me when I last took a Driver Safety Course?
10. Where do I go for a marriage license or birth certificate?
11. Where is the Justice of the Peace Court and Tax Assessor?
12. What if I need assistance with a legal problem?
13. Is there a Department of Public Safety (DPS) in Plano?

Show All Answers

1. What is an on-street bicycle route?
2. What do the on-street bicycle routes look like?
3. Where are the on-street bicycle routes?
4. What do the on-street bicycle signs look like?
5. What do the numbers on on-street bicycle signs mean?
6. What cities have on-street bicycle routes that connect to Plano?
7. What cities connect or will connect to Plano with on-street bicycle routes and/or multi-use recreational trails?
8. Which cities in North Texas have plans for on-street bicycle routes?
9. How do I plan a route using on-street bicycle trails?
10. What are the laws for bicycling on the streets?
11. What are the rules for bicycling on multi-use recreational trails?
12. What bicycle repair shops are located in Plano?
13. What are the local cycling clubs in Plano/North Texas?

Show All Answers

1. What is Adapted Recreation?

Show All Answers

1. How do I register for a Parks and Recreation class?
2. Where can I find information about Plano recreation center memberships?
3. Where are Plano Recreation centers and pools located?
4. How do I reserve a park pavilion?
5. Where can I find information about Plano Youth and Adult Sports Leagues?
6. How can I find a sports field for team practice?
7. Where are Plano parks located?
8. How can I volunteer in Plano?
9. How can I find information about the Adopt a Tree program?
10. Where can I swim in Plano?
11. How can I become an instructor at a Plano Parks and Recreation facility?
12. How can I find trail information in Plano?
13. What is the status of Plano Parks and Recreation construction projects?
14. Where can I find Plano park irrigation information?
15. How can I volunteer to cleanup a Plano park or creek?
16. Where can I get information about my Plano recreation center account?

Show All Answers

1. Can I hire my own caterer for an event at the Plano Event Center?
2. May we bring our own alcohol for a Plano Event Center event?
3. How many guests does the Plano Event Center hold?
4. What are the requirements for booking an event in the Plano Event Center?
5. What does the Plano Event Center fees include?
6. What additional fees are required for the Plano Event Center reservation?
7. What guidelines are there for decorating my room at the Plano Event Center?
8. May I bring a display vehicle into the Plano Event Center hall?

Show All Answers

1. What should I do if I have difficulty buying tickets for a Plano Stages show?
2. How can I rent a Plano Stages venue?
3. Can I follow Plano Stages on social media?
4. Is there a lost and found for Plano Stages venues?
5. Where should I park for events at Courtyard Theater/Cox Playhouse/ McCall Plaza?
6. Is there a dress code for your venues?
7. Do your venues have wheelchair accessible seating options?
8. Do you have hearing assistance devices?
9. Do you offer interpretation for individuals who are deaf or hard of hearing?

Show All Answers

1. Why does the City of Plano have an Alarm Unit?
2. Who is required to have an alarm permit in Plano?
3. What is the penalty for operating an alarm system without a valid permit?
4. When should I apply for an alarm permit?
5. Where is the Plano Alarms Unit located?
6. What is the Plano Alarms Unit's mailing address?
7. What methods of payment are accepted by the Plano Alarm Unit?
8. How much does an alarm permit cost?
9. How do I apply for an alarm permit?
10. How can I pay to renew my alarm permit and/or pay false alarm fees?
11. How do I update my contact information for an alarm permit?
12. Are alarm permits transferrable?
13. How do I cancel my alarm permit?
14. How do I reactivate my alarm permit?
15. What is a false alarm?
16. What are the fees for false alarms?
17. Can I appeal false alarm fees?
18. Is the Plano Police Department capable of receiving video if my alarm system is monitored with a camera system?

Show All Answers

1. How do I know my registration form was received by Plano Police?
2. What type of questions are on the police entrance exam?
3. When is the next Civil Service Test (police entrance exam)?
4. How do I sign up for the Civil Service Test?
5. What are the educational requirements to be a Police Officer Recruit with the City of Plano?
6. What is the current salary for Police Officers in Plano?
7. What are the requirements for a lateral transfer to the Plano Police Department from another agency?
8. Do I have to be a U.S. Citizen?
9. How old do you have to be to become a City of Plano Police Officer?
10. How do I find out about other jobs within the City of Plano Police Department?

Show All Answers

1. Is there a Crime Watch group in my neighborhood?
2. Do I need an alarm permit?
3. How do I get a copy of my Criminal Record?
4. How do I find out how much a traffic ticket will cost?
5. Is the cost of fingerprinting 'per card' or for the entire session?
6. Where can I get fingerprinted?
7. How can I get a copy of an accident report?
8. How do I file a police report?
9. How do I report Child Abuse?
10. I disagree with the motor vehicle crash report the Police Officer filed, how can I tell my side?
11. How can I compliment or complain about Police services?
12. What happens to the complaints filed against Police Officers or other employees by citizens?
13. Is there a teen curfew in Plano?
14. Can I get a permit to carry a handgun?
15. Where may I obtain more information about the Plano Police Department's Citizens Police Academy?
16. Do I need a permit to have a garage sale?
17. Does the Plano Police Department have a Reserve Officer Program?
18. I have speeders on my street. How can I get a Police Officer to come catch them?
19. How can I become a Plano Police Department employee?
20. Does the Plano Police Department have any programs for young teens?

Show All Answers

1. What is the physical address of the Plano City Jail?
2. What are the hours of the Plano City Jail?
3. What type of facility is the Plano City Jail?
4. What is the physical address of the Collin County Detention Facility?
5. How can I find out if someone is in the Plano City Jail?
6. What does it mean when a person is 'booked' into Jail?
7. What occurs during a 'Magistrate's Hearing'?
8. When are inmates seen by a Magistrate?
9. What is 'Jail Credit'?
10. Is 'Jail Credit' applied to all arrests?
11. When may I visit an inmate?
12. What items may I bring a inmate?
13. How may I get an inmate's property?
14. May an inmate make free telephone calls?
15. What is an 'Alias Warrant'?
16. What is a 'Capias Pro Fine Warrant'?
17. How can an inmate resolve a City of Plano Class C misdemeanor warrant?
18. How can an inmate resolve a Class C misdemeanor warrant issued from another city?
19. Will City of Plano employees recommend a bail bond company or an attorney?
20. Where are impounded vehicles stored?
21. Where are inmates picked up upon being released from the Plano City Jail?

Show All Answers

1. What alternatives are there if online incident reporting is not right for me?
2. What if the incident happened outside the city limits of Plano? Can I file a report using this system?
3. What is physical evidence?
4. How do I file a police report?

Show All Answers

1. Under what authority can the City of Plano impose a civil penalty for running a red light?
2. Why was I issued a Notice of Violation after making a right turn on red without stopping?
3. How do I make payment for a Notice of Violation?
4. How do I contest a Notice of Violation issued for violating C.O. 12-260?
5. Does a violation of this ordinance go on my driving record?
6. What if I wasn’t driving the car when the violation occurred?
7. What if I did not own the vehicle when the violation occurred?
8. What if my car was stolen when this violation occurred?
9. What if I run a red light and am cited by an officer, then receive a Notice of Violation in the mail for the same offense?
10. How does the system work?
11. Who is responsible for installation and maintenance of the Red Light Camera equipment?

Show All Answers

1. What is your contact information and where are you located?
2. Why are solicitor’s permits required within the City of Plano?
3. What is the process to obtain a Solicitor’s Permit?
4. What forms of government ID are accepted and should I provide with my completed application?
5. Is there a cost to obtain a Solicitor’s Permit?
6. What methods of payment do you accept?
7. How long is a solicitor’s permit valid for?
8. What do I do once my solicitor’s permit is expired?
9. What happens if I solicit for my business without a permit?
10. Can I get my Solicitor’s Permit issued to me and my staff immediately?
11. Once I submit the Solicitor’s Permit Application(s), can we solicit right away?
12. If I have a valid Solicitor’s Permit, do I still have to comply with any “No Solicitation” signs I see?
13. If I have a valid Solicitor’s Permit, and a residence has a “No Soliciting” sign, can I still knock on the door or leave any material on the mailbox?
14. What about mail boxes? Can I solicit by leaving my flyer/handbill on the mail box? Even if I have a valid Solicitor’s Permit?
15. Am I required to carry my valid Solicitor’s Permit while soliciting within Plano?
16. What about if I have a valid Solicitor’s Permit, but I just forgot it in my vehicle or at home?
17. If a resident or an officer asks to see my Solicitor’s Permit, am I required to show it to them?
18. What are the guidelines for handling unwanted solicitations and handbills at your home?

Show All Answers

1. Why are taxicab and limousine driver permits required within the City of Plano?
2. Are there any exceptions to needing to obtain a taxicab or limousine driver permit?
3. What is the process to obtain a Taxicab or Limousine Driver’s Permit?
4. What forms of government ID are acceptable and not acceptable to provide with my application?
5. What if you are not a U.S. Citizen?
6. Is there a cost to obtain a Taxicab or Limousine Drivers Permit? If so, how much?
7. Are there any other fees associated with taxicab or limousine permits? If so, what are they and how much?
8. What methods of payment do you accept?
9. How long is a Taxicab or Limousine Driver’s Permit valid for?
10. What do I do once my Driver’s Permit is expired?
11. What happens if I drive within the City of Plano without a valid City of Plano Taxicab or Limousine Driver’s Permit?
12. Are there any exceptions for not needing a City of Plano Taxicab or Limousine Driver’s Permit?
13. Where is the Permits Coordinator's office located?
14. What is your mailing address?
15. Can I get my Driver’s Permit issued to me immediately?
16. Once I submit my Taxicab or Limousine Driver’s Permit Application, can I legally drive my taxicab or limousine within the City of Plano?
17. What are the qualifications to qualify for a City of Plano Taxicab or Limousine Driver’s Permit?
18. Do you perform background checks on taxicab and limousine driver applicants?

Show All Answers

1. Is Tip411 100% anonymous?
2. What if I have an immediate situation that requires an emergency response?
3. Can police issue a Subpoena to identify the tipster’s information?
4. What happens when I send in a tip?

Show All Answers

1. When should I call 9-1-1?
2. What should I say when I call 9-1-1?
3. How much does it cost to call 9-1-1?
4. What should I do if I or my child dial 9-1-1 by mistake?
5. How will my VoIP phone work with 9-1-1?
6. Why do 9-1-1 call-takers ask so many questions?

Show All Answers

1. Where will I be taking the assessments?
2. What do I need to bring with me to the assessments?
3. What is proof of high school completion?
4. Will a college diploma / transcript count as proof of high school completion?
5. What is proof of US citizenship?
6. Will my social security card count as proof of US citizenship?
7. Why do I have to be a US citizen to get this position?
8. I am not yet 18, can I still apply for this position?
9. What are the assessments going to cover?
10. What is the dress code for the assessments?
11. I have taken these assessments at another agency, can I use those scores and skip this step?
12. How long does this pre-employment process take?
13. Do you offer a flexible work schedule?
14. What would disqualify me from this position?
15. Can I reschedule my appointment?
16. Can I just book a second appointment on your online calendar?
17. The website says that I need a secret code to secure an appointment, what is the secret code?
18. Can you work from home in this position?
19. Can you take these assessments after hours or on the weekend?
20. What shift are you hiring for?
21. I am not a US citizen, but I am authorized to work in the US. Can I still work as a 9-1-1 Call Taker – Police / Fire / EMS Dispatcher?

Show All Answers

1. What is my trash/recycling/bulky waste day?
2. What do I do with old cooking oil?
3. How do I recycle light bulbs or lamps?
4. How do I schedule a Household Chemical Collection?
5. Where can I recycle Styrofoam peanuts?
6. Where can I recycle wire hangers?
7. Where can I dispose of bulky waste myself?
8. How do I register for a litter cleanup?

Show All Answers

1. How do I volunteer?
2. How do I decide which volunteer opportunity is right for me?
3. What opportunities do you have for teen volunteers?
4. Do you have internships for college students?

Show All Answers

1. Why do I see water coming out of a fire hydrant?
2. What irrigation controllers can be set to every other week watering?
3. Is hydrant flushing the only way to accomplish water flushing?
4. What days of the month and times of day can I currently water my lawn?
5. I have a question about my water bill, who should I call?
6. I see a neighbor/business watering at the wrong time. How can I report this?
7. How can I report water waste or a water leak at a City facility?