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1. How long does the certification process take?

Each business will be different depending on the pace they wish to pursue the certification as well as the types of environmental practices and processes are in place prior to pursuing certification.

2. For what period of time is the certification good for?

Two years at which time the business will have to be re-certified- re-certifying existing certification attributes and paying the current renewal rate.

3. What if I'm a customer and question if a business is doing what it claims on your website?

Our goal is to maintain program integrity so the City of Plano- Commercial Recycling encourages you to email us at greenbusinesshotline@plano.gov if you have a question abut a certified business' practice or operations. Please provide the name of the business, the date and the potential infraction or concern.

4. Why don't all businesses, i.e. dry cleaners or auto shops have an opportunity to become certified?

The Green Business Certification program may be able to include other businesses in the future, but due to limitations in staff and resources we are focusing on the types of businesses which the City feels can collectively provide out City the greatest positive environmental impact on when sustainable changes are made.