Our mission is to provide outstanding police services, in partnership with the community, to maintain a safe environment that contributes to the quality of life.

Department Accreditation 

The City of Plano Police Department is proud to have been accredited by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) since 1992. In November 2015, the Department received its seventh re-accreditation by successfully completing the Advanced Law Enforcement program.
A Meritorious Service award, given to agencies with 15 or more continuous years as an accredited agency, was also presented to the Plano Police Department at that time. View more information regarding our accreditation status.


We have received numerous emails from citizens concerned about how our Department stands on the #8CantWait campaign organized by Campaign Zero.  

There are 8 provisions that Campaign Zero recommends to be in all Police Department’s Use of Force policies. Campaign Zero is reporting that we do not comply with three of the eight recommendations. 

We have contacted Campaign Zero and provided them with our Use of Force policy that clearly indicates we do have all eight of their recommendations in our policy. You may read our Use of Force Policy here. The categories they report we are lacking are highlighted in our policy.  As you will read, we do meet all the #8CantWait recommendations.  

Areas Campaign Zero is showing are not in our policy are as follows:

  1. Requires De-escalation – That is covered on page 4. (Section IV, C, 1) 
  2. Duty to Intervene – That is covered on page 1. (Section II in paragraph 3)
  3. Ban Shooting at Moving Vehicles – That is covered at the bottom of page 8 and into the top of page 9. (IV,7, c, 7)

Police Response to COVID-19

The Plano Police Department has implemented a temporary response protocol that will maintain continuity of essential police services during the city’s COVID-19 response. The Department has been closely monitoring the evolving situation regarding COVID-19, and recognize that social distancing is strongly recommended by the CDC to prevent the spread of the virus. To assist the public during this response with non-emergency calls for service, the Police Department is requesting community members and the public to utilize our online services to report a variety of incidents. Please visit our COVID-19 Online Services page for a complete list of the services available.

recruiting card


Our last Police Recruit Civil Service Entrance Examination was held on Saturday, May 30, 2020.

If you are interested in taking a future Civil Service Examination test for the position of Police Officer, please submit your name into an upcoming employment opportunity database with the City of Plano Police Department. 

Open Carry and Campus Carry in Texas

In accordance with House Bill 910, Texans will be allowed to carry handguns in plain view starting January 1, 2016. To help citizens understand these changes, the Plano Police department has compiled some answers to our most Frequently Asked Questions.

This information is only intended to provide general information about the changes involving open carry and campus carry. The laws pertaining to firearms in Texas can be complex so make sure that you have a thorough understanding of what is allowed by both Texas and federal law.
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