Do It Yourself Disposal

Residential Disposal at North Texas Municipal Water District Transfer Stations

Do-it-yourself disposal is available to all Plano residential Environmental Waste Services customers at the North Texas Municipal Water District (NTMWD) transfer stations and regional disposal facility. View General Location Map.

NTMWD Acceptable Waste Policy

Locations are as follows:

Custer Transfer Station
9901 Custer Road
(Ridgeview, south of 121)
Plano, TX 75025
Phone: 972-727-6341
Hours: Monday - Saturday, 8 a.m. - 4:30 p.m.

Lookout Transfer Station
1601 E Lookout Drive
Richardson, TX 75082
Phone: 972-234-3247
Hours: Monday - Saturday, 8 a.m. - 4:30 p.m.
Parkway Transfer Station
4030 W Plano Parkway
(behind Animal Shelter)
Plano, TX 75093
Phone: 972-596-8709
Hours: Monday - Saturday, 8 a.m. - 4:30 p.m.

121 Regional Disposal Facility
3820 Sam Rayburn Highway
(Highway 121 N)
Melissa, TX 75454
Phone: 972-442-5405
Hours: Monday - Friday, 8 a.m. - 5 p.m.
Saturday, 8 a.m. - 3 p.m.


Drop Off

Plano residents MUST take their current City of Plano utility bill that reflects garbage services and a current Texas driver's license with corresponding address for proof of residency. Loads must arrive in a passenger vehicle or pick-up truck. Trailers of any size are also acceptable, as long as they are towed behind a passenger vehicle or pick-up truck. Note: Stake bed trucks and box trucks are not acceptable.

Residents are allowed two drop-offs per monthly utility bill cycles. Residents that need to dispose of materials exceeding their two residential drop-offs per monthly utility billing cycle have the following options:

  • Deliver the materials to the NTMWD 121 RDF and pay the established per ton fee by cash or check
  • Place the materials out in a manageable pile to be collected on their assigned once a month Bulky Waste Collection day.
  • Schedule a Special Paid Collection through Environmental Waste Services Customer Service by calling 972-769-4150.

Acceptable Waste Delivered by Residents

Wastes generated within the residential property that are up to 6 feet for any given dimension. Examples of acceptable waste include:

  • Bicycles
  • Carpet, carpet pads and rolled rugs
  • Grills (no propane tanks)
  • Food waste
  • Furniture
  • Lawn mowers (with gasoline and oil removed)
  • Outdoor furniture
  • Packaging Material
  • Tile

Accepted Items for Recycling

  • Metal appliances (air conditioners, refrigerators, freezers, water heaters, washers and dryers) (*Not accepted at Custer Transfer Station)
  • Used motor oil (maximum of 5 gallons per visit)
  • Used oil filters
  • Whole passenger vehicle tires (maximum of 4 per visit)
  • Brush and yard trimmings are recycled at the Custer Transfer Station ONLY. (Material taken to other locations will be landfilled and not recycled.)

Unacceptable Waste Delivered by Residents

  • Bricks**
  • Concrete**
  • Fence panels
  • Shingles**
  • Soil**
  • Household hazardous waste and chemicals (paint, pool chemicals, fertilizers, etc.) Residents may schedule a chemical collection for these items.
  • Contractor waste* generated at a residence or business and delivered by the contractor exclusively. Contractors may dispose of their waste at the 121 Regional Disposal Facility upon paying the posted gate rate.

*Contractor waste is referred to as construction-related materials derived from remodel, expansion and/or other residential construction projects (countertops, cabinets, sinks, toilets, drywall/sheetrock, etc.)

** Residents may dispose of these wastes as part of the free residential waste drop-off provided they make up 10% or less of the total amount by volume being disposed.

NOTE: All loads taken to 121 Regional Disposal Facility must be tarped without exceptions!