Water Leaks

Find Out if You Have a Water Leak
Have you ever wondered if you have a water leak? You can use your water meter to help you find out. The only tool you need is a meter key to open the water meter box. If you do not have one, you can purchase one at most hardware stores.

Checking for a Leak at the Water Meter
When you open the water meter box, the meter should be in the center of the box in a level position. On occasion, you will find the meter tilted slightly. It still works fine, but it is harder to read the odometer.

If water is in the meter box, it does not mean that you have a leak in your water line. It usually comes from ground moisture due to rain or sprinkler systems. To be sure, you should dip the water out of the box. You may have to do this several times due to ground saturation.

If you notice water spewing from the meter or the meter connections (the nuts and bolts that connect the meter to the cut-of valve or your water line) call Utility Operations for repairs at 972-769-4160.

Checking for a Leak Beyond the Water Meter
Read this guide about what to do next if a leak wasn't detected in the meter box.