Oncor Electric Delivery Area
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You can report streetlight outages in the ONCOR Electric Delivery service area by calling 888-313-4747or visit ONCOR Streetlight Reporting.
If the lights are in a CoServ service area, please call 940-321-7800 or 940-270-7600 to report streetlight outages or visit CoServ Outages.
In the ONCOR Electric Delivery distribution territory, you should call the emergency number listed on your electric bill. ONCOR Service area call 1-888-313-4747 or visit the ONCOR Stormcenter.
In the CoServ electric service area call 940-270-7600.
During extreme weather situations, please report your outage to your electric delivery service as noted above. The City of Plano cannot report your electrical outage. As soon as it is safe, crews and contractors will begin to repair and re-energize damaged power lines.