There is no greater form of recognition for a telecommunicator than to receive a compliment from someone whose life they have touched and made better. On the same note, it is also our goal to investigate all complaints regarding our performance to maintain our exceptional level of performance.
You may use our online feedback form Opens a New Window. to submit a commendation or complaint directly to the Communications Manager, email Opens a New Window. , or register your complaint in writing by mailing to: City of Plano, Public Safety Communications Attn: Susan Carr, Public Safety Communications Director 1520 Avenue K Suite 010 Plano, TX 75074