Press Releases

Press releases are used by media representatives to produce features and articles relating to departmental issues. In emergencies, these releases are critical in quickly distributing information crucial to public safety and city functions.

Police Calls for Service (CFS)

As an alternative to the following CFS summary reports, we offer the LexisNexis® Community Crime Map, a crime alerting and mapping service that provides easy to read incident crime maps and automated alerts to the citizens of Plano.

The information provided in this section is obtained from Plano’s 9-1-1 Computer Aided Dispatch (CAD) system. Most often citizens initiate the CFS process by calling 9-1-1. Each reported incident is assigned an unique number and
Public Safety personnel are dispatched in response to the information received.

Please keep in mind that not every incident listed in this section will result in a criminal offense report. Also, any information posted is preliminary and subject to change without notice. This information is posted in a daily summary format and on an "as time permits" basis.

Each daily CFS summary report includes the dispatched location, date, time, type of incident, and call disposition for each incident.

Further, the information provided in this section does not include detailed information and certain incident types have been excluded. Specifically, these incidents types are:

  • Attempted Suicides
  • Child Abuse
  • Child Neglect
  • Injured Juveniles
  • Juvenile Problems
  • Mental Subjects
  • Overdoses
  • Prostitution
  • Runaways
  • Sex Assaults
  • Sex Offenses

Additional Information

This information is released by the Plano Police Department's Public Information Officer David Tilley. Officer Tilley may be contacted via email ( or telephone at (972) 941-2433.

For further information about the Public Information Office, please review the PPD's Media Guide or call (972) 941-2433. The Public Information Officer is available Monday through Friday from 8:00 a.m. to 5:00 p.m.