Safety Tips

Car Seats

Lock Boxes

  • In an emergency, would you be able to reach the door to unlock it for Fire-Rescue personnel?
  • In all sorts of emergencies, like falls and illnesses, the patient may not be able to reach the door to allow our firefighters into the home. While forcing entry is our last option, we sometimes must break a door or window to gain entry to assist our patients in a timely manner. One way to avoid this costly situation is to install a lock box near your front door and keep a key to that door safely secured in it. Once the lock box is installed and you have your code to it set, contact the City’s Public Safety Communications Department (911 Dispatch) and have the code added to your home information. If firefighters or police are called to your home in an emergency and you are not able to reach the door, our dispatchers can give the code to them to access the key, unlock your door, and reach you without forcing entry. Important to know – your code is kept confidential and is not shared with anyone other than police or fire in an emergency situation.

    For more information on a lock box, contact the Community Outreach and Education Office at 972-941-7497 or

Supplemental Heating Devices 

  • Use and maintain supplemental heating devices in accordance with manufacturer recommendations.
  • Do not leave heating devices unattended or turned on while you are sleeping.
  • Provide all heating devices with at least 3 feet of clear space away from beds, drapes, furniture, and other combustible materials.
  • Examine gas lines for punctures or splits. Check the connectors and valves for leaks.

Heat-Producing Appliances

  • Leave space for air to circulate around other heat-producing equipment, such as copy machines, coffee makers, and computers.
  • Keep appliances away from anything that might catch fire. Do not stack books or papers on top of computer monitors.
  • Designate someone to turn off or unplug all appliances at the end of each workday at work.

Chimneys & Fireplaces 

  • Clean and maintain chimneys fireplaces and furnaces on a regular basis. Most fires in wood stoves, fireplaces, and chimneys occur because of a lack of regular cleaning, leading to the buildup of creosote (the residue of unburned fuel).
  • Keep sparks and embers inside the fireplace with fire screens made of heat-tempered glass or sturdy metal.
  • Burn dry, well-seasoned hard wood because it’s the most efficient fuel.