How can I replace a stale dated or lost check?

If the stale dated or lost check is within the past three years, please contact Accounts Payable at 972-941-5221 to assist you in replacing the check. 

If the check is dated more than three years ago and over $100, the funds may have been transmitted to the State of Texas as unclaimed property as required by law. If less than $100, it may be held at the City of Plano and you would need to submit a claim form. 

For additional information regarding unclaimed property, visit the Outstanding Checks and Unclaimed Property page.

More information on Unclaimed Property

Show All Answers

1. Where is the City of Plano Accounts Payable department located?
2. What are the hours of the City of Plano Accounts Payable department?
3. How can I learn more about the budget and finance process at the City of Plano?
4. Can I drop off my invoices at the City of Plano?
5. Where can I mail an invoice to the City of Plano?
6. Where can I mail payment to the City of Plano?
7. How can I replace a stale dated or lost check?
8. Can I pick up my check from the City of Plano?
9. What is the status of my payment to the City of Plano?
10. I need information about my 1099.
11. I have a new Tax ID number. Who do I need to inform at the City of Plano?
12. I have a new address. Who do I contact at the City of Plano?
13. Who handles returned checks at the City of Plano?
14. Who are the City of Plano's financial advisers?
15. How does a broker apply to be an approved broker for the City of Plano?
16. How does a citizen purchase City of Plano bonds?
17. Who collects property taxes for the City of Plano?
18. Who do I contact to request a Homestead Exemption for property taxes in Plano?
19. Who collects and handles the City of Plano's revenue?
20. What is the Texas Public Information Act?
21. How do I submit a Public Information Request?
22. What is the City of Plano’s Fiscal Reporting Period?
23. What property is listed on the City of Plano’s Unclaimed Property site?
24. How do I become an approved investment broker for the City of Plano?