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If you have a question about your Plano water bill, call Customer & Utility Services at (972) 941-7105.
Visit the City of Plano collection map for Trash, Recycling and Bulky Waste services offered by the City of Plano
City of Plano Collection Schedules
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If your trash or recycling cart has a crack or broken wheel, call the Plano Environmental Waste Services Customer Service at (972) 769-4150 or email firstname.lastname@example.org to have it repaired or replaced.
To schedule a Household Chemical Collection call Environmental Waste Services Customer Service at (972) 769-4150 or click here to request a household chemical collection at least 24 hours prior to your scheduled household chemical collection day. Household chemical collections are scheduled by zip code:
75025 on Mondays
75023 on Tuesdays
75024 & 75093 on Wednesdays
75074, 75075 & 75094 on Thursdays
You will be instructed to place the items in a box marked "chemicals" at your collection point by 7 a.m., at least two feet from your refuse and recycling containers.
Learn more about Household Chemical Collection.
Visit the Plano Water Resources page to find current water restriction information
To report water waste or a water leak at a City of Plano facility, call Parks and Recreation facilities at (972) 941-7263.After hours, call (972) 727-1623.
To report a neighbor or business watering at the wrong time in Plano, call (972) 769-4160. After hours, call (972) 727-1623.
If Plano Fire-Rescue did not charge an ambulance transport fee, this operating cost would have to be funded entirely with tax revenue, resulting in greater taxes for all citizens. Ambulance Transport Fees are set by city ordinance and can be found under Chapter 8 of the Code of City Ordinances.
To find out if there is a Crime Watch group in your area, call the Crime Prevention Unit at (972) 941-2431.
To find out how much a traffic ticket will cost, call the Municipal Court at 972-941-2199 during weekday business hours
You can file a police reports over the telephone by calling (972) 424-5678.