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All Plano Fire-Rescue personnel are dual-trained in fire suppression and emergency medical services. This means that Plano firefighters are capable of working on fire engines and trucks as well as ambulances. The fire engine or truck which usually arrives first on the scene carries all necessary equipment and medications to provide emergency medical treatment and advanced life support until the arrival of an ambulance. This ensures that emergency care is delivered to our community as quickly as possible.
If Plano Fire-Rescue did not charge an ambulance transport fee, this operating cost would have to be funded entirely with tax revenue, resulting in greater taxes for all citizens. Ambulance Transport Fees are set by city ordinance and can be found under Chapter 8 of the Code of City Ordinances.
To schedule a fire station tour, firefighter school visit or any other type of fire and life safety presentation you may either use our online request form or contact the Community Outreach and Education office at 972-941-7497 / FireCOandErequest@plano.gov.
Your ambulance ride to the hospital may have been bumpy or uncomfortable because of the following:
A multi-purpose fire extinguisher is best for the home. Look for an extinguisher with a rating of at least 2A:10B:C on the label. These types of extinguishers can be used on any type of fire commonly occurring in the home. They will often be labeled “ABC” or “All Purpose” and can be purchased in most large home-improvement or hardware stores.
Yes, you can get your blood pressure checked at the fire station. Plano Fire-Rescue offers this free service at all fire stations. Please know that crews might be absent from the station due to emergency calls or training activities.
Yes, you can get a break on your insurance by putting a fire sprinkler system in your home. The State of Texas has passed a law requiring insurance companies to give rate reductions to homeowners who have installed sprinklers in their homes. Check with your agent for the amount of discount. There are many other great reasons to put sprinklers in your home. Call the Fire Prevention Division at (972) 941-5261 for more information.
Burn permits for ceremonial campfires, not to exceed 3 feet in diameter, 2 feet high, and 25 feet from a building or property line, may be obtained from the Fire Marshal's office.
Open burning and bonfires are prohibited in Plano.
Open flame cooking devices, charcoal, and other similar devices used for cooking shall not be located or used on combustible balconies, decks, or within 10 feet of combustible construction. These devices may be used if the balcony or deck is fire sprinkled and allowed by the apartment management.
Yes. Plano Fire-Rescue hosts two Citizens Fire Academy classes each year in the spring and fall. Classes fill up quickly so be sure to follow our social media platforms (Facebook / Twitter) and get your application in as soon as possible. Applications can be obtained by calling 972-941-7159 or emailing firstname.lastname@example.org.
No, Plano Fire-Rescue does not host parties of any kind at the Plano fire stations.
If a party is held at another location (restaurant, park or home) the children may visit the fire station for a safety tour. Because Plano crews remain in-service and ready to respond to emergency calls, no part of the party (decorations, gifts or refreshments) may be brought into the fire station for the tour.
No, at this time neither Plano Fire-Rescue nor the Plano Police Department check or install child safety seats at fire stations or police stations.
The Family Education Office at Texas Health Presbyterian Hospital of Plano will check or install your car seat by appointment. Call (877) 847-9355 for an appointment.
To apply for a civilian job with Plano Fire-Rescue, please check the City of Plano Employment Listings for any position openings and follow the site’s instructions on how to apply.
To apply for a job as a firefighter, please visit City of Plano website’s EMPLOYMENT page. Please read the entire section completely, it will answer many of the questions about the process of testing and hiring for the entry position of Fire Rescue Specialist. If you have questions about the testing and hiring process, please email Captain Brian Kanzaki or call (972) 941-7295.
No, Plano Fire Rescue does not give out smoke alarms at the fire stations.
Plano Fire-Rescue can provide assistance with smoke alarms in specific situations, visit the Smoke Alarm Assistance page or call the Hotline which explains the services and help that can be provided to citizens by Plano Fire-Rescue concerning smoke alarms. Please call the Hotline at (972) 941-7471.
Please do not bring medical waste (which includes syringes/needles and expired or unwanted medications). Visit the Residential Services Household Chemicals web page for more information on how to properly dispose of these items.
For information on fire extinguisher disposal visit the Household Chemical Collection web page.
You may drop off your worn and tattered flags off at any Plano Fire Station and we will see that they are properly retired. To find your nearest Plano Fire Station visit our Fire Station Information web page.