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Water may be coming out of a fire hydrant because of hydrant flushing efforts. The City of Plano flushes water to prevent bacteria build up in specific areas of the water supply, keeping it safe for residents.
To find out if your irrigation controller can be set to every other week watering, visit your manufacturer’s website. Each manufacturer uses different terminology for the settings.
Some manufacturers include: Rain Bird, Irritrol, Toro, Weathermatic and Hunter
Currently, hydrant flushing is the only way to successfully flush water in Plano. The City is focused on finding potential alternatives in the future
To find out when you can water your lawn, visit the current Water Conservation and Guidelines page of the City of Plano website.
For information about your water bill, you can contact Plano Customer and Utility Services at 972-941-7105 or visit the Customer and Utility Services webpage.
To report someone watering at the wrong time, you can all 972-769-4160 during normal business hours or report online through Fix It Plano.
You can report water waste or a water leak at a City facility by calling Parks and Recreation facilities at 972-941-7263. If after normal business hours, call 972-727-1623. If the leak is on private property, it should be reported to (972) 769-4160 during regular business hours or to Fix It Plano.